Details: To provide excellent, friendly, upbeat customer service while preparing and serving a wide variety of Seafood products, to clean and organize the Seafood Area, and complete shift duties. Also Seafood Manager must insure product availability, adhere to merchandising guidelines, receive department loads. In addition Manager must also hire, train, discipline, schedule, and maintain reports for those working under him/her. This position requires adhering to all procedural guidelines set by the Food Service Department.No Seafood experience needed!!! However, candidate must display outstanding customer service, ability to adapt to a fast pace environment and must be able to work well independently and in a team setting. If you are passionate about working and are willing to learn, please apply.POSITION RESPONSIBILITIES: Interview, hire, train, schedule, discipline (if needed) staff in Seafood Department. Serve customers efficiently through knowledge of seafood products and varieties, as well as product location. Insure product availability, and make sure items are properly priced in a timely manner. Receive loads while keeping an eye out for freshness and conditions of products. Keep department and equipment clean at all times, following company and department sanitation guidelines. Maintain proper temperature and humidity levels for seafood products. Properly prepare orders that are to be submitted in a timely manner. Ensure accuracy in regards to receiving orders and stocking items . Counsel employees through constant communication of performance and customer service expectations. Communicate with other Department Managers to improve the overall outlook, reputation and profitability of the store in general. Set up, organize, and maintain professional item display of products for the customers. Maintain professional appearance at all times. Serve as a role model and lead by example. Comply with Health Department Regulations. Fulfill all shift duties. PHYSICAL DEMANDS: Required frequently: standing, walking, kneeling, squatting, bending, reaching, ability to lift up to 40 lbs. Communication Communicates openly and honestly with all others in the organization. Communicates respectfully at all times. Does not expose customers to internal disagreements. Resolves conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor as needed. Communicates needs promptly and efficiently. Participates actively in department team and all-staff meetings. Stays informed by reading all communications from the General Manager, managers, HR, and in department log books Personal Effectiveness Reports for scheduled shifts, on-time and ready to work. Understands and adheres to organizational and department policy and procedures. Accepts and offers feedback and suggestions openly and respectfully. Accepts direction willingly and follows through with delegated tasks. Learns and adapts to new tasks or situations quickly and cooperatively. Maintains job-related confidentiality. Takes initiative to identify, report and resolve problems before they escalate. Operates with a sense of teamwork; incorporates into daily job. Provides a positive model for co-workers. Performance Standards Quality of Work: Understands technical requirements of job, applies technical knowledge consistently. Performs tasks accurately and efficiently, free from errors. Performs all tasks according to department procedure. Quantity of Work: Performs tasks consistently at an acceptable rate as outlined by department supervisor. Organizes tasks efficiently, maintains focus and stays productive. Achieves established goals and expected results for the department. Safety: Maintains safe work environment according to all department procedures, federal and state regulations. Obtains and maintains any necessary licenses. Wears protective clothing as required for position. Customer Service Knows and adheres to Fairway's expectations for external and internal customer service as outlined in Employee Handbook. Offer product samples and suggestions for purchase and preparation in a friendly, courteous manner.
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