Details: Store ManagersAssistant ManagersRetail ManagersRetail Store ManagersJob Purpose:Serves customers by training staff; purchasing and displaying products.Duties:* Trains specialty store staff by reviewing and revising orientation to specialty products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.* Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.* Purchases inventory by researching emerging specialty products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.* Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.* Promotes sales by demonstrating merchandise and products to customers.* Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.* Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.* Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.* Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.* Prepares reports by collecting, analyzing, and summarizing information.* Maintains quality service by establishing and enforcing organization standards.* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.* Contributes to team effort by accomplishing related results as needed.
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